E-commerce Privacy Policy

Carr McLean is dedicated to providing you with the highest level of privacy and security possible, to ensure your online ordering experience is enjoyable and secure.

Personal Information

Any information transmitted to Carr McLean will be treated with the strictest confidentiality. We will not sell or disclose personal information to any third party, except for the purposes of (i) compliance with the law, (ii) protection of the rights, property and safety of our customers, employees, or Carr McLean itself, (iii) enforcement of our payment terms and policies.

Information Requested

The following is requested for billing, shipping and verification purposes only.

Billing Name (company / institution) – Attention Name – Address – Phone Number (in case of problems) – Credit Card / Payment information.

The personal information provided to Carr McLean will be used solely for the purpose of processing your orders, and payments of the same. In the future we may offer announcements, product information etc via e-mail. This email will be sent directly from Carr McLean and not any third party. If you do not wish to receive these emails, please contact Carr McLean and you will be removed from the recipients list, or choose the appropriate selection under your account information.

We request only the information required to conduct proper business. Should you be uncomfortable providing this over the internet, please contact our customer service staff directly at 1-800-268-2123 (Canada only), or 416-252-3371.


Carr McLean employees do not have access to view or change passwords of our customer accounts. Should you forget the password, please use the "Forgot Password" feature found in the login page. Your password will be emailed directly to your email address. Once logged in, you have the option to change your existing password.


If you feel your information has been misused, or that Carr McLean has not adhered to its privacy policy above, please email us or call Customer Service at 416-252-3371. We will attempt to rectify any problem or answer any questions as quickly and efficiently as possible.


Carr McLean reserves the right to add to, or change any of the above policy. Should this happen, the changes will be posted on this page.