Return Policy

At Carr McLean we are committed to your satisfaction as a customer, however we do ask for your co-operation in regards to the return of materials.

Please contact our Customer Service Department (sales@carrmclean.ca) prior to returning any merchandise for approval and return instructions. At that time we will gladly make any return shipping arrangements as necessary.

Please note that a 15% restocking charge may apply in addition to other applicable expenses (return shipping charges etc). 

Items such as custom furniture, custom shelving, and other special order (non-stock), may not be returnable. 

Should you have any questions or concerns in regards to the above, please feel free to contact Taylor Barclay, Customer Service Manager at 800-268-2123 or (416-252-3371)